Ngong Hills in morning light, looking over Nairobi from the ridge

Privacy Policy

Effective 27 August 2026

1. Information we collect

Information you provide

When you create an InuaBiz account we collect your name, shop name, email, phone, shop category, GPS pin and where M-Pesa money should land. Using the till also creates sales, stock, credit and invoice records tied to that shop.

2. How we use your information

We use this information to run the till: match M-Pesa payments to sales, send the daily till email, stock and trial notices, and to support you from Nairobi. We do not sell your data.

3. Information sharing

Customer payments and billing run on M-Pesa. We share what processors need to complete an STK, Till or Paybill match (for example PayHero). We may share with you, your invited staff, or when the law requires it. We do not sell personal information.

4. Data security

We use access controls, encrypted transport and isolated backups. No internet service is 100% secure. You are responsible for PIN and login hygiene on the shop phone.

5. Your rights

You may access, update or ask us to export or delete shop data by writing to hello@inuabiz.co.ke. You can cancel Standard from Billing; we keep records as long as the law or a dispute requires.

6. Contact us

Questions about this policy? Email hello@inuabiz.co.ke or use the Contact page. We aim to reply the same day.